Privacy Policy

Last updated: March 2026

1. Introduction

This Privacy Policy explains how TRYVON Claims collects, uses, and protects your personal information when you submit a claim or contact us. By using our service, you agree to the terms described here.

2. Information We Collect

We only collect information necessary to process your compensation claim:

  • Full name
  • Email address
  • Phone number
  • Flight details
  • Boarding pass
  • Ticket or booking confirmation
  • Passport copy (if required by the airline)
  • Communication history

We do not collect unnecessary or unrelated personal data.

3. How We Use Your Information

Your information is used only for:

  • Checking your eligibility for compensation
  • Preparing and submitting your claim
  • Communicating with the airline
  • Following up on your case
  • Providing updates about your claim
  • Legal compliance

We do not use your information for marketing without your consent.

4. Sharing Your Information

We only share your information with:

  • The airline handling your claim
  • Legal authorities if required by law

We do not sell, rent, or share your data with unrelated third parties.

5. Data Storage and Security

We take security seriously. Your data is protected through:

  • Secure document storage
  • Limited access to case files
  • Encrypted communication

While we take strong measures, no system can guarantee 100% protection.

6. Data Retention

We keep your data only as long as necessary for:

  • Processing your claim
  • Legal compliance
  • Record maintenance

After your case is closed, your data is securely archived.

7. Your Rights

You have the right to:

  • Request a copy of your data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent at any time

Contact us to exercise any of these rights.

8. Communication

We communicate with you through:

  • WhatsApp
  • Email
  • Phone

All communication is handled securely.

9. Third-Party Services

Our website may contain links to external sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy when necessary. The latest version will always be available on this page.

11. Contact Information

If you have questions about this Privacy Policy, contact us:

  • Email: tryvonclaims@gmail.com
  • WhatsApp: +31 62 951 8680